PARTNER · SALESFORCE GAMIFICATION
"Your CRM isn't the problem. Behaviour is."
Novigem
Novigem and TalkToCRM tackle the same problem from two sides. They make sure a rep is rewarded the moment a record is saved. We make sure saving itself costs almost no effort. Together, logging becomes the obvious thing to do.
17:42
Friday 16 May
Without TalkToCRM
0 records logged · 0 Novigem points
"Four customer calls today. Logged none of it. Novigem doesn't even see me on the board."
17:42
Friday 16 May
With TalkToCRM
4 records logged · +85 Novigem points
"Spoke it in on the drive back. Points land automatically, manager sees the context."
THE PAIN
Only a fraction of conversations end up in CRM. Managers see empty fields where context belongs, forecasts tilt on gut feel, and coaching has to happen without evidence. Novigem and TalkToCRM both see this fight, and each has its own answer.
TWO ANGLES
Behaviour change sticks when the price of the right behaviour is low and the reward is high. That's where our synergy lives.
NOVIGEM
Points land the moment a rep saves a record. No second login, no external sync. Quality-weighted scoring rewards the right behaviours.
TALKTOCRM
Voice-log during or after a conversation fills the record. No form fields, no evening admin. The rep talks, the system writes.
TOGETHER
Reward without friction lasts longer than reward with friction. Reps keep logging because they can and because it pays off.
Voice-log captures context forms miss: objections, next steps, sentiment. Novigem-scoring rewards exactly that quality.
Patterns become visible because the input exists. Coaching happens on real behaviour, not anecdote.
